Support
Premium Retainer
SLA, 6 dev hours / month, priority SLA response, monthly performance reports.
How this service fits into your setup
Next Theme treats this as part of the wider business system, so related requirements and useful follow-ons are shown against the service itself rather than appearing as random checkout upsells.
Pricing and payment
£600/month is an ongoing charge. Recurring services are not rolled into a three- or six-month Easy Pay project schedule.
Why buy it through Next Theme?
Next Theme combines customer-facing digital work with the operational pieces around it. The service can therefore move from enquiry and quote into contract, project delivery, files, approvals, billing and ongoing support without the customer having to rebuild the same brief in several disconnected systems.
For customers in Weston-super-Mare and North Somerset, the trade counter at 31 Locking Road provides a local route for questions and practical project discussions as well as the online account.
Need a different configuration?
Use the product as a starting point, not a cage.
Tell Next Theme what already exists and what the business is trying to achieve. Existing assets can be reused where suitable and unusual work can be quoted properly.