The Trade Counter of Digital Services · 31 Locking Road, Weston-super-Mare · Mon-Fri 10:00-17:00

Next Theme

Complaints & Problem Resolution

Provide the relevant quote, invoice, project or support reference, explain what happened and state the outcome you are seeking so the matter can be investigated.

How to raise an issue

Contact Next Theme using the published email, phone or customer support route. Include evidence or files that help explain the issue.

Possible outcomes

The appropriate response depends on the service and facts. It can include clarification, correction, re-performance, replacement work, account adjustment, refund or another agreed remedy where appropriate.