Information used
- Identity and contact information.
- Account, authentication and security records.
- Enquiries, quotes, contracts, orders, projects and support communications.
- Files, artwork, briefs and approvals supplied for customer work.
- Payment status and provider references, but not full payment-card details handled by the payment provider.
- Technical, audit and fraud-prevention information.
Why information is used
Information is used to answer enquiries, prepare quotes, enter and perform contracts, deliver projects and ongoing services, maintain financial and legal records, secure the platform and communicate about customer work.
Service providers
Information is shared only where needed with relevant hosting, communications, payment, fulfilment or professional service providers. The provider set varies by service and is reviewed as integrations change.
Retention and rights
Records are retained for the period needed for the service, legal obligations, security and legitimate dispute handling. Applicable UK data-protection rights can be exercised by contacting Next Theme using the published contact details.